Job Description

Restaurant Servers must be skilled and friendly individuals responsible for taking orders and serving food and beverages to guests. Servers will play an important role in providing best guest experience and satisfaction; as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems. The restaurant servers’ ultimate goal should be to provide an exceptional guest experience.

Duties and Responsibilities

• Serves patrons with food and beverages in a positive and friendly manner.
• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
• Responds to additional patron requirements by inquiring of needs and observing dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Requirements and Qualifications

• 3 + years of experience as a Restaurant Server
• Experience with developing constructive working and interpersonal relationships with colleagues and customers
• 3 + years of experience with cash register and any ordering information system
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal skills
• Customer-centric
• High school diploma and food safety training

Job Description

Candidates serve alcoholic and nonalcoholic beverages to restaurant and bar patrons. They may serve beer and wine, make classic drinks and be experienced in creating new recipes for cocktails. Mixologists are also responsible for ensuring that their bars run smoothly and efficiently.

Job Duties

Job duties include but are not limited to:

• Ensuring that bars are stocked with glasses, garnishes, drink mixes and ice.
• Responsible for processing cash and credit card payments from customers and verifying that patrons are old enough to drink before serving them alcohol.
• Keeping the bar neat and clean.
• Mixologists might be asked to set up bars before they open and perform closing procedures at the end of business hours.

Job Requirements

• Ideal candidate must have a high school diplomas, or greater.
• Mixology courses offered by community and technical colleges are desirable but not disqualifying.
• Candidates must be 21 years of age or older to qualify for this position.

Job Skills

• Friendly personalities and good customer service skills.
• Knowledge of human behavior, excellent communication skills, the ability to stand behind bars for long periods and repeatedly lift materials weighing anywhere from 10-50 pounds.

Responsibilities

• Prepare ingredients then cook and assemble dishes as indicated by recipes
• Perform portion control and minimize waste to keep cost within forecasted range
• Ensure that all dishes are prepared in a timely manner by restocking ingredients at workstation and meeting prep times to ensure smooth delivery
• Set up and clean station according to restaurant protocol
• Maintain a clean workstation area, including kitchen equipment, tables, and shelves
• Comply with applicable sanitary, health, and personal hygiene standards
• Ensure quality and freshness of ingredients and products
• Perform additional tasks as assigned by the line supervisor, sous-chef, or executive chef

Qualifications

• High School Diploma or equivalent required; culinary degree preferred
• 1-3 years of experience cooking in a restaurant, hotel, or resort
• Understanding of cooking methods and procedures, and knife handling skills
• Ability to perform tasks with accuracy, speed, and attention to detail
• Ability to read and follow cooking directions
• Ability to remain calm in a fast-paced environment
• Must be organized and self-motivated
• Must be able to stand, bend, stretch, and lift, and carry heavy materials

Job Responsibilities

• Scrape, rinse, and load dishes and utensils into dish machine
• Wash and sanitize all pans, utensils, and dishes
• Clean, sanitize, and maintain dish machine
• Unload dishes and utensils from dish machine and organize them properly
• Empty trash containers regularly
• Maintain a clean work area and kitchen by sweeping and mopping as needed
• Perform additional cleaning duties as requested
• Clean food prep stations and equipment

Qualifications

• High school diploma or general education degree (GED) preferred
• Restaurant or customer service experience preferred
• Ability to obtain and maintain a food handler certification card
• Must be able to stand continuously throughout an 8-hour shift
• Ability to lift and carry up to 50 pounds
• Comfortable bending, climbing, reaching, stooping, and moving quickly
• Ability to work nights, weekends, and holidays
• Working knowledge of sanitation procedures
• Ability to read, write, and speak in English

Responsibilities

• Ensure a customer is receiving the correct order
• Double check the order before it goes to a customer
• Organize food tickets for the chefs
• Place silverware on a table
• Clean off a table after customers have left
• Deliver food from the kitchen to the correct customer
• Answer any questions from customers
• Refill customer drinks as needed

Qualifications

• High School diploma preferred
• Ability to listen to directions
• Great organizational skills
• Able to move at least 40 pounds
• Able to stand on your feet for at least 8 hours
• Ability to juggle multiple tasks at once
• Ability to remain calm under stressful situations
• Knowledge of food safety
• Ability to work in a fast-paced environment

Responsibilities

• Clear tables of dishware and napkins after meals, and return them to the kitchen
• Prepare coffee, tea, and ice water for customers
• Keep floors and chairs near dining tables clean by sweeping and mopping
• Maintain appropriate stock levels of glassware, silverware, and dishware
• Clean, sanitize, and reset tables after meals
• Refill salt, pepper, and other condiments at tables
• Assist servers with food delivery
• Keep designated service stations clean and well stocked

Qualifications

• High school diploma or general education degree (GED) preferred
• Restaurant experience preferred
• Ability to perform basic mathematical calculations, including adding, subtracting, multiplying, and dividing
• Demonstrated ability to work well in a team environment
• Ability to obtain and maintain a food handler certification card
• Excellent interpersonal and customer service skills
• Ability to lift and move up to 50 pounds

Job Duties and Responsibilities

• Greet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for space
• Answers phone calls and gives basic information on reservations, availability, restaurant hours and services
• Keep track of the waiting list and open tables
• Assign tables to guests depending on party size, waiter/waitress availability
• Accurately quote wait times to  patrons
• Alert and call guests to host stand when the table is bussed and cleaned
• Escort guests to table and present food and drink menus
• Answer patron questions regarding menu items; recommend or suggest items as needed
• Takes patrons’ drink orders
• Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and seats are
• Assist with waitstaff side work and opening and closing duties
• Take orders over the phone and pack prepared take-out orders

Job Requirements and Qualifications

• High school degree or equivalent; or relevant work experience
• Legally able to serve alcohol
• Willing to work nights and weekends
• Physically able to wipe down tabletops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop
• Physically able to stand and move during the length of shift; able to bend and kneel through shift
• Must pass background check
• Able to perform basic mathematics
• Friendly “people-person”; polite and courteous to all patrons
• Works well as part of a team and on individual tasks
• Eager to learn and grow with restaurant